Return and Refund Policy
Desigix Refund Policy
Effective Date: December 12, 2023
Thank you for choosing Desigix! We hope you’re happy with your purchase of our digital assets, templates, and products. However, if you’re not satisfied, we offer a hassle-free refund policy.
1. Eligibility for Refund
Refunds are not available for digital assets, templates, and products.
2. Requesting a Refund
To request a refund, please contact us within 7 days of purchase and provide the following information:
- Your name and email address
- The date of purchase
- The product name
- The reason for your refund request
We will process your refund request within 5 business days. Once approved, your refund will be issued to your original payment method.
3. Non-Refundable Items
- Products purchased with a discount code or coupon are not eligible for refunds.
- Custom-made products are not eligible for refunds.
- Products downloaded or accessed are not eligible for refunds.
4. License Agreement
By purchasing a Desigix product, you agree to our License Agreement. You are granted a non-exclusive license to use the product for personal and commercial purposes. You may not resell, distribute, or sublicense the product. You may not create defamatory, obscene, or illegal products using our products.
5. Call to Action
We are confident you’ll be satisfied with your purchase from Desigix. However, if you’re not happy, please don’t hesitate to contact us for a refund. We are committed to providing our customers with excellent service and satisfaction.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
Mail At:- shop@desigix.com
We appreciate your understanding and cooperation.
Happy Design!